Employees and managers at all levels

• During the training the participants learn about:
    o the features of a project
    o defining a project correctly with the client
    o project planning
    o project management
    o project monitoring
    o putting together a project team
    o anticipating problems
    o delivering a project statement
    o drawing up a communication plan
    o team building and working together as a team
    o closing a project

What is a project ?
• What is understood by a project ?
• Specific features of a project (and difference with operational work)
• Key to successful project management
• Project standards

Defining a project with the client correctly
• Goal and result of the start-up phase
• Clarification of the problems (Root Cause Analysis)
• Acceptation of a project by the client and the project leader
• The project charter (PID)
 

Project planning
• Background for drawing up a project plan: goal, necessity, approach
• Milestones as measuring points: criteria
• Choosing milestones and Work Breakdown Structure (WBS)
• Each project task requires resources and time. All tasks in their underlying connections collectively realize the project goal. The WBS is a general overview of all project tasks displayed in a tree structure
• The WBS structures the work in the project
• Phases in WBS
• A project phase is defined as a logical, connected unity of tasks and activities resulting in a preliminary end product or deliverable
• The following phases are often part of a project :
  o definition phase : the goal of the project
  o analysis phase : defining the complexity of the project
  o design phase : the project plan
  o realization phase : the execution of the project
  o testing phase
  o handover of the project to the customers and/or users
  o monitoring phase : correcting errors
  o maintenance phase: maintenance after the project is completed
  o updating : adjustment of the original project according to new developments
• Activities
• Tasks (at the lowest level of WBS)
• The milestone plan (PDM) and its components
• How many people do you need and who (which competencies) ?
• Who does what (responsibilities matrix) ?
• Scheduling (Gantt, PERT)
• The critical path (Critical Path Method - CPM)
• The quickest possible path between the beginning and end of a project
• How do you formalize the project plan ?
• The project plan as communication tool (drawing up a communication plan)

Building & monitoring the project team
• Working in a project team
• Roles, responsibilities and expectations (steering committee, sponsor, project manager, team)
• Kick-off meeting
  o Who takes part ?
  o What is the goal ?
  o How do you ensure that this is successful ?
• Forming teams
• The key points of a team
• Negotiating in a project
• Development phases of a project team
• Rolling wave planning and efficient to-do lists
• Controversial topics and the task of the project leader
• Project meetings : the structural, normative and functional approach
• Reporting
• Follow-up and control
• Dealing with change requests
• Stress management in the project
• Emotional stress signals, physical and mental responses, time management, setting priorities, identifying time-consuming elements, analyzing and eliminating
• Performance interviews in a project
• Conflict within a project

Closing the project
• Importance and value of this phase
• Evaluation of the project
• Closing Meeting
• Calculating the Earned Value
• Lessons learned (process, content, team)
• Roll-out of the project
• After handover, the client is responsible for the good progress of the project. In a monitoring phase, the project is followed up by the project team, the primary user and the process owner in order to solve any teething issues

Day 1 : Theory  

Day 2 : The participants will work in small groups and have to organise and lead a project from A to Z.  The projects will be presented to the other participants at the end of the day.

Anya Nijenhuis

Guy Leroi